Trace Isys Business Solutions
Innovation, Partnership, Service
Our Company : Our Team

Our Team

Trace Isys is part of the Trace Group, who employ over 200 people in the UK and are dedicated to recruiting & retaining highly skilled and motivated individuals.  The value we provide at Trace Isys is driven through the determination & expertise of our people, led by our Management Board. 

Simon Howden, CEO 

Simon was appoionted CEO of Trace Isys in June 2017, having worked for the company for 17 years, initially, as an analyst programmer, then as business analyst, and finally as a Director focused on business analysis, quality assurance and account management. Prior to joining Trace, Simon worked for a number of software houses in the Life Assurance, Medical Insurance and Retail sectors.

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Julian Mancell Smith

Julian graduated from Oxford Brookes University in 1981 with a BA (Hons) in Computing and History.  He joined Trace in 1985 working as a Business Analyst and initially spent 2 years working on-site implementing the TWINS Broking System at Winchester Bowring, part of the Marsh & McLennan Group.

With the restructure of the Trace Group in 1992, Julian became a Director of Trace Isys with primary responsibility for New Product Development.  Julian held the role of Managing Director of Trace Isys from March 2008 to June 2017. He was appointed an Executive Director of the Trace Group in June 2008. 

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Julian Penfold

Julian joined Trace in 1986 and has since been involved in every aspect of the design, development, implementation and support of their Insurance products.  He is currently Development Director and manages the development & implementation of OpenTWINS.

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John Scott

John joined Trace Isys in 1995 having previously held positions in the Insurance industry with a Lloyd’s syndicate, before building a career in software services with an underwriting systems supplier.  He is responsible for all aspects of customer service performance, managing a number of service delivery teams.

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Garreth O'Neill

Garreth joined Trace in 1988, initially working as a developer, before moving on to lead a team providing a range of database and technical support services for Trace's Insurance products.  Alongside those responsibilities Garreth has continued to be involved in new product initiatives, playing a prominent role in the design and introduction of Trace's ACORD messaging technology.

Having held the role of Chief Technical Officer for a number of years, Garreth was appointed as a Director of Trace Isys in June 2009.



Helen Sainsbury

Helen joined Trace in 2002, working initially as a software trainer and then as an account manager, before taking over responsibility for Sales & Marketing. Helen was appointed as a Director in June 2016.   



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